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Contact Us

We’re here to help with all your legal and document service needs. Get in touch with our team today.

Get Expert Guidance

Speak with our team

Book an Appointment

In-person or online

Multiple Locations

Across major Canadian cities

Quick Response

We typically reply within 1 business day

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    Contact Information

    Reach out to us through any of the following channels.

    Phone

    +1 (416) 555-0123

    Email

    info@civicassist.ca

    Head Office

    1234 Yonge Street, Suite 500 Toronto, ON M4T 1W1, Canada

    Business Hours

    Monday – Friday: 9:00 AM – 6:00 PM (EST)
    Saturday: 10:00 AM – 4:00 PM (EST)
    Sunday: Closed

    Our Locations

    Visit us at our office or find a location near you.

    Toronto (Head Office)

    1234 Yonge Street, Suite 500
    Toronto, ON M4T 1W1, Canada

    Frequently Asked Questions

    Get answers to common questions about our services.

    Not Monday to Friday: walk-ins are welcome, and you can also book to choose a time that suits you. Saturday and Sunday are by appointment.

    The authority requesting your fingerprints decides. Fingerprint-based RCMP checks in Canada are usually digital, while many foreign checks require ink cards. If your instructions are unclear, contact us before booking.

    No. IRCC biometrics must be given at an IRCC-authorized collection location, such as a Service Canada site, or as IRCC instructs. We can help you work out which type of fingerprinting you need.

    For most services, no. An extra RCMP processing fee of C$25.00 applies only to the 8 application types listed under Common Services We Process, such as employment, pardon, visa and name change applications. Types such as Canadian citizenship and landed immigrant status carry no RCMP fee.

    Two pieces of valid government-issued ID, plus the instructions or reference number from the organization requesting your fingerprints. A SIN card and a health card are not accepted as ID.

    Processing times are set by the RCMP and change from time to time. Check the RCMP website for current times before you apply.

    Let’s Find the Right Service for You

    Tell us what you need help with and where you’re located. Our team will explain the services available for your situation.